ARCADE ENTHUSIASMMarch 3, 1976
A gang fight involving 20 30 people erupted early Saturday morning in front of an arcade on Guadalupe Street. The owner of the Fun House Arcade at 282J Guadalupe told police pool cues, lug wrenches, fists and a shotgun were displayed during the flurry. Police are unsure what started the fisticuffs, but one witness at the scene said it pitted Chicanos against Anglos. During the fight the owner of the arcade said a green car stopped at the side of the arcade and witnesses reported the barrel of a shotgun sticking out. The crowd wisely scattered and only a 23-year-old man was left lying on the ground. He told police he doesn't know what happened.
ARCADE ROBBEDFirst it was called Fun House and then renamed Play Time a year later. I'm not sure what kind of arcade games beyond Pong and maybe Asteroids they could have had at this place. The peak of the Pinball craze was supposed to be around 1979, so they might have had a few pinball machines as well. A quick search of youtube will show you a few examples of 1976 video games like Death Race. The location is next to Ken's Donuts where PokeBowl is today where the old Baskin Robbins location was for many years.
A former employee of Play Time Arcade, 2820 Guadalupe, was charged Tuesday in connection with the Tuesday afternoon robbery of his former business. Police have issued a warrant for the arrest of Ronnie Magee, 22, of 1009 Aggie Lane, Apt. 306. Arcade attendant Sam Garner said he had played pool with the suspect an hour before the robbery. He told police the man had been fired from the business two weeks earlier. Police said a man walked in the arcade about 2:45 p m. with a blue steel pistol and took $180. Magee is charged with first degree aggravated robbery. Bond was set on the charge at $15,000.
A 23-year-old man pleaded guilty Monday to a January 1983 murder in East Austin and was sentenced to 15 years in prison. Jim Crowell Jr. of Austin admitted shooting 17-year-old Anthony Rodriguez in the chest with a shotgun after the two argued outside the Green Goth, a games arcade at 1121 Springdale Road, on Jan. 23, 1983. Crowell had argued with Rodriguez and a friend of Rodriguez at the arcade, police said. Crowell then went to his house, got a shotgun and returned to the arcade, witnesses said. When the two friends left the arcade, Rodriguez was shot Several weeks ago Crowell had reached a plea bargain with prosecutors for an eight-year prison term, but District Judge Bob Perkins would not accept the sentence, saying it was shorter than sentences in similar cases. After further plea bargaining, Crowell accepted the 15-year prison sentence.I can't find anything else on Green Goth except reports about this incident with a murder there. There is at least one other report from 1983 around the time of Crowell's arrest that also refer to it as an arcade but reports the manager said the argument started over a game of pool. It's possible this place might have been more known for pool.
Losing the magic touch - Video Arcades have trouble winning the money gameWell there is a lot to take from that long article, among other things, that the author confused "Dragonslayer" with "Dragon's Lair". I lol'd.
It was going to be so easy for Lawrence Villegas, a video game junkie who thought he could make a fast buck by opening up an arcade where kids could plunk down an endless supply of quarters to play Pac-Man, Space Invaders and Asteroids. Villegas got together with a few friends, purchased about 30 video games and opened Games, Etc. at 1302 S. First St in 1980. .,--.... For a while, things, went great Kids waited in line to spend their money to drive race cars, slay dragons and save the universe.
AT THE BEGINNING of 1982, however, the bottom fell out, and Villegas' revenues fell from $400 a week to $25. Today, Games, Etc. is vacant Villegas, 30, who is now working for his parents at Tony's Tortilla Factory, hasn't decided what he'll do with the building. "I was hooked on Asteroids, and I opened the business to get other people hooked, too," Villegas said. "But people started getting bored, and it wasn't worth keeping the place open. In the end, I sold some machines for so little it made me sick."
VILLEGAS ISNT the only video game operator to experience hard times, video game manufacturers and distributors 'It used to be fairly common to get $300 a week from a machine. Now we rarely get more than $100 .
Pac-Man's a lost cause. Six months ago, you could resell a Pac-Man machine for $1,600. Now, you're lucky to get $950 if you can find a buyer." Ronnie Roark says. In the past year, business has dropped 25 percent to 65 percent throughout the country, they say. Most predict business will get even worse before the market stabilizes. Video game manufacturers and operators say there are several reasons for the sharp and rapid decline: Many video games can now be played at home on television, so there's no reason to go to an arcade. The novelty of video games has worn off. It has been more than a decade since the first ones hit the market The decline can be traced directly to oversaturation or the market arcade owners say. The number of games in Austin has quadrupled since 1981, and it's not uncommon to see them in coin-operated laundries, convenience stores and restaurants.
WITH SO MANY games to choose from, local operators say, Austinites be came bored. Arcades still take in thousands of dollars each week, but managers and owners say most of the money is going to a select group of newer games, while dozens of others sit idle.
"After awhile, they all seem the same," said Dan Moyed, 22, as he relaxed at Muther's Arcade at 2532 Guadalupe St "You get to know what the game is going to do before it does. You can play without even thinking about it" Arcade owners say that that, in a nutshell, is why the market is stagnating.
IN THE PAST 18 months, Ronnie Roark, owner of the Back Room at 2015 E. Riverside Drive, said his video business has dropped 65 to 75 percent Roark, . who supplied about 160 video games to several Austin bars and arcades, said the instant success of the games is what led to their demise. "The technology is not keeping up with people's demand for change," said Roark, who bought his first video game in 1972. "The average game is popular for two or three months. We're sending back games that are less than five months old."
Roark said the market began dropping in March 1982 and has been declining steadily ever since. "The drop started before University of Texas students left for the summer in 1982," Roark said. "We expected a 25 percent drop in business, and we got that, and more. It's never really picked up since then. - "It used to be fairly common to get $300 a week from a machine. Now we rarely get more than $100. 1 was shocked when I looked over my books and saw how much things had dropped."
TO COMBAT THE slump, Roark said, he and some arcade owners last year cut the price of playing. Even that didn't help, he said. Old favorites, such as Pac-Man, which once took in hundreds of dollars each week, he said, now make less than $3 each. "Pac-Man's a lost cause," he said. "Six months ago, you could resell a Pac-Man machine for $1,600. Now, you're lucky to get $950 if you can find a buyer." Hardest hit by the slump are the owners of the machines, who pay $3,500 to $5,000 for new products and split the proceeds with the businesses that house them.
SALEM JOSEPH, owner of Austin Amusement and Vending Co., said his business is off 40 percent in the past year. Worse yet, some of his customers began returning their machines, and he's having a hard time putting them back in service. "Two years ago, a machine would generate enough money to pay for itself in six months,' said Joseph, who supplies about 250 games to arcades. "Now that same machine takes 18 months to pay for itself." As a result, Joseph said, he'll buy fewer than 15 new machines this year, down from the 30 to 50 he used to buy. And about 50 machines are sitting idle in his warehouse.
"I get calls every day from people who want to sell me their machines," Joseph said. "But I can't buy them. The manufacturers won't buy them from me." ARCADE OWNERS and game manufacturers hope the advent of laser disc video games will buoy the market Don Osborne, vice president of marketing for Atari, one of the largest manufacturers of video games, said he expects laser disc games to bring a 25 percent increase in revenues next year. The new games are programmed to give players choices that may affect the outcome of the game, Os borne said. "Like the record and movie industries, the video game industry is dependent on products that stimulate the imagination," Osborne said "One of the reasons we're in a valley is that we weren't coming up with those kinds of products."
THE FIRST of the laser dis games, Dragonslayer and Star Wan hit the market about two months ago. Noel Kerns, assistant manager of The Gold Mine Arcade in Northcross Mall, says the new games are responsible for a $l,000-a-week increase in revenues. Still, Kerns said, the Gold Mine' total sales are down 20 percent iron last summer. However, he remain optimistic about the future of the video game industry. "Where else can you come out of the rain and drive a Formula One race car or save the universe?" hi asked.
Others aren't so optimistic. Roark predicted the slump will force half of all operators out of business and will last two more years. "Right now, we've got a great sup ply and almost no demand," Roark said. "That's going to have to change before things get- significantly better."
'Quartermania' stalks South AustinWell you can see which way the tone of all these articles is going. There were some crimes committed at some arcades but all of them tended to have a negative reputation for various reasons. Parents and teachers were very skeptical of the arcades being in the neighborhoods to the point of petitioning the City Government to restrict them. Three arcades are mentioned besides Chuck-E-Cheese. Electronic Encounters in Southwood Mall, The Outer Limits amusements center at 1409 W. Oltorf, and Computer Madness, a "video game and foosball arcade" at 2414 S. Lamar Blvd.
School officials, parents worried about effects of video games
A fear Is haunting the video game business. "We call it 'quartermania.' That's fear of running out of quarters," said Steve Stackable, co-owner of Computer Madness, a video game and foosball arcade at 2414 S. Lamar Blvd. The "quartermania" fear extends to South Austin households and schools, as well. There it's a fear of students running out of lunch money and classes to play the games. Local school officials and Austin police are monitoring the craze. They're concerned that computer hotspots could become undesirable "hangouts" for students, or that truancy could increase because students (high-school age and younger) will skip school to defend their galaxies against The Tempest.
So far police fears have not been substantiated. Department spokesmen say that although more than half the burglaries in the city are committed by juveniles during the daytime, they know of no connection between the break-ins and kids trying to feed their video habit But school and parental worries about misspent time and money continue. The public outcry in September 1980 against proposals to put electronic game arcades near two South Austin schools helped persuade city officials to reject the applications. One proposed location was near Barton Hills Elementary School. The other was South Ridge Plaza at William Cannon Drive and South First Street across from Bedlchek Junior High School.
Bedichek principal B.G. Henry said he spoke against the arcade because "of the potential attraction it had for our kids. I personally feel kids are so drawn to these things, that It might encourage them to leave the school building and play hookey. Those things have so much compulsion, kids are drawn to them like a magnet Kids can get addicted to them and throw away money, maybe their lunch money. I'm not against the video games. They may be beneficial with eye-hand coordination or even with mathematics, but when you mix the video games during school hours and near school buildings, you might be asking for problems you don't need."
A contingent from nearby Pleasant Hill Elementary School joined Bedichek in the fight back in 1980, although principal Kay Beyer said she received her first formal call about the games last Week from a mother complaining that her child was spending lunch money on them. Beyer added that no truancy problems have been related to video game-playing at a nearby 7-11 store. Allen Poehl, amusement game coordinator for Austin's 7-11 stores, said company policy rules out any game-playing by school-age youth during school hours. Fulmore Junior High principal Bill Armentrout said he is working closely with operators of a nearby 7-1 1 store to make sure their policy is enforced.
The convenience store itself, and not necessarily the video games, is a drawing card for older students and drop-outs, Armentrout said. Porter Junior High principal Marjorie Ball said that while video games aren't a big cause of truancy, "the money (spent on the games) is a big factor." Ball said she has made arrangements with nearby businesses to call the school it students are playing the games during school hours. "My concern is that kids are basically unsupervised, especially at the 24-hour grocery stores. That's a late hour for kids to be out. I would like to see them (games) unplugged at 10 p.m.," adds Joslin Elementary principal Wayne Rider.
Several proprietors of video game hot-spots say they sympathize with the concerns of parents and school officials. No one under 18 is admitted without a parent to Chuck E. Cheese's Pizza Time Theatre at 4211 S. Lamar. That rule, says night manager David Dunagan, "keeps it from being a high school hangout. This is a family place." Jerry Zollar, owner of J.J. Subs in West Wood Shopping Center on Bee Cave Road, rewards the A's on the report cards of Eanes school district students with free video games. "It's kind of a community thing we do in a different way. I've heard from both teachers and parents . . . they thought this was a good idea," said Zollar.
Electronic Encounters in Southwood Mall last year was renovated into a brightly lit arcade. "We're trying to get away from the dark, barroom-type place. We want this to be a place for family entertainment We won't let kids stay here during school hours without a written note from their parents, and we're pretty strict about that," said manager Kelly Roberts. Joyce Houston, who manages The Outer Limits amusements center at 1409 W. Oltorf St. along with her husband, said, "I wouldn't let my children go into some of the arcades I've visited. I'm a concerned parent, too. We wanted a place where the whole family could come and enjoy themselves."
Arcades fighting negative imageThis article talks about three arcades. One in Georgetown called Eagles Nest, another in Leander called Krazy Korner, and a third called Smitty's Galaxy of Games on Lake Creek Parkway "on the fringes of North Austin". This is the one I remember the older kids talking about when I was a little kid. There was once a movie theater across the street from the Westwood High School football stadium and behind that was Smitty's. Today I think the building was bulldozed long ago and the space is part of the expanded onramp to 183 today. Eventually another unrelated arcade was built next to the theater that became Alamo Lakeline. It was another site of some unrecorded epic Street Fighter 2 and Mortal Kombat tournaments in the 90s.
Video games have swept across America, and Williamson and Travis counties have not been immune. In a two-part series, Neighbor examines the effects the coin-operated machines have had on suburban and small-town life.
Cities have outlawed them, religious leaders have denounced them and distraught mothers have lost countless children to their voracious appetites. And still they march on, stronger and more numerous than before. A new disease? Maybe. A wave of invading aliens from outer space? On occasion. A new type of addiction? Certainly. The culprit? Video games. Although the electronic game explosion has been mushrooming throughout the nation's urban areas for the past few years, its rippling effects have just recently been felt in the suburban fringes of North Austin and Williamson County.
In the past year, at least seven arcades armed with dozens of neon quarter-snatchers have sprung up to lure teens with thundering noises and thousands of flashing seek-and-destroy commands. Critics say arcades are dens of iniquity where children fall prey to the evils of gambling. But arcade owners say something entirely different. "Everybody fights them (arcades), they think they are a haven for drug addicts. It's just not true," said Larry Grant of Austin, who opened Eagle's Nest Fun and Games on North Austin Avenue in Georgetown last September. "These kids are great" Grant said the gameroom "gives teenagers a place to come. Some only play the games and some only talk.
In Georgetown, if you're from the high school, this is it." He said he's had very few disturbances, and asks "undesirables" to leave. "We've had a couple of rowdies. That's why I don't have any pool tables they tend to attract that type of crowd," Grant said.
Providing a place for teens to congregate was also the reason behind Ron and Carol Smith's decision to open Smitty's Galaxy of Games on Lake Creek Parkway at the entrance to Anderson Mill. "We have three teenage sons, and as soon as the oldest could drive, it became immediately apparent that there was no place to go around here," said Ron, an IBM employee who lives in Spicewood at Balcones. "This prompted us to want to open something." The business, which opened in August, has been a huge success with both parents and youngsters. "Hundreds of parents have come to check out our establishment before allowing their children to come, and what they see is a clean, safe environment managed by adults and parents," Ron said. "We've developed an outstanding rapport with the community." Video arcades "have a reputation that we have to fight," said Carol.
Kathy McCoy of Georgetown, who last October opened Krazy Korner on Willis Street in Leander, agrees. "We've got a real good group of kids," she said. "There's no violence, no nothing. Parents can always find their kids at Krazy Korner."
While all the arcade owners contacted reported that business is healthy, if not necessarily lucrative, it's not as easy for video entrepreneurs to turn a profit as one might imagine. A sizeable investment is required. Ron Smith paid between $2,800 and $5,000 for each of the 30 electronic diversions at his gameroom.
Grant said his average video game grosses about $50 a week, and his "absolute worst" game, Armor Attack, only $20 a week. The top machines (Defender and Pac-Man) can suck in an easy $125 a week. That's a lot of quarters, 500 to be exact but the Eagle's Nest and Krazy Korner pass half of them on to Neelley Vending Company of Austin which rents them their machines. "At 25 cents a shot, it takes an awful lot of people to pay the bills," said Tom Hatfield, district manager for Neelley.
He added that an owner's personality and the arcade's location can make or break the venture. The game parlor must be run "by an understanding person, someone with patience," Hatfield said. "They cannot be too demanding on the kids, yet they can't let them run all over them." And they must be located in a spot "with lots of foot traffic," such as a shopping center or near a good restaurant, he said. "And being close to a school really helps." "Video games are going to be here permanently, but we're going to see some operations not going because of the competition," which includes machines in virtually every convenience store and supermarket, Hatfield said.
Hundreds of students and curiosity-seekers lined up at the University of Texas Union to play three to five minutes of Dactyl Nightmare, Flying Aces or V-Tol, three-dimensional games from Kramer Entertainment. Nasty weather delayed the unloading of four huge trunks containing the machines, which resemble low pulpits. Still, players waited intently for a chance to shoot down a fighter jet, operate a tilt-wing Harrier or tangle with a pterodactyl. Today, tickets will go on sale in the Texas Union lobby at 11:30 a.m. for playing slots between noon and 6 p.m.The gameplay looked like this.
Players, fitted with full helmets, throttles and power packs, stood on shiny gray and yellow platforms surrounded by a circular guard rail. Seen behind the helmet's goggles were computer simulated landscapes, not unlike the most sophisticated video games, with controls and enemies viewed in deep space. "You're on a platform waiting to fight a human figure," said Jeff Vaughn, 19, of Dactyl Nightmare. "A pterodactyl swoops down and tries to pick you up. You have to fight it off. You are in the space and can see your own body and all around you. But if you try to walk, you have to use that joy stick to get around."
"I let the pterodactyl carry me away so I could look down and scan the board," said Tom Bowen of the same game. "That was the way I found out where the other player was." "Yeah, it's cool just to stand there and not do anything," Vaughn said. The mostly young, mostly male crowd included the usual gaming fanatics, looking haggard and tense behind glasses and beards. A smattering of women and children also pressed forward in a line that snaked past the lobby and into the Union's retail shops.
"I don't know why more women don't play. Maybe because the games are so violent," said Jennifer Webb, 24, a psychology major whose poor eyesight kept her from becoming a fighter pilot in real life. "If the Air Force won't take me, virtual reality will." "They use stereo optics moving at something like 60 frames a second," said computer science major Alex Aquila, 19. "The images are still pretty blocky. But once you play it, you'll want to play it again and again." With such demand for virtual reality, some gamesters wondered why an Austin video arcade has not invested in at least one machine.
Q: Will the Area 51m R1 finally receive next gen Dgff upgrades along with heatsinks to support the layouts? And can they finally allow the rtx 2060 to run at 115w?The Area-51m R1 / R2 will support GPU upgrades within the current generation of graphics. However, due to generational differences of the new graphics card, we are not able to extend support beyond the generation of GPU the Area-51m R1 / R2 was designed for.
Q: I just got an AGA for my 17R4 (1070 internal, non MaxQ)...I'm in the market for an Nvdia 3070/3080 but was wondering about compatibility. I see that people have been able to run non reference 3070s and 3080s...basically there's some boot up sequence to follow and I believe the case will likely need to remain open to fit these cards. Is that pretty much all I need to know? With the case open, I can fit cards wider than 2 slot right? Q: Can you tell us any more on why Nvidia 3000 GPUs do not work in the Alienware Graphics Amplifier—but Radeon RX 6000 series GPUs work fine? Q: Any updates on having the amplifier work with the Nvidia 30 series? Q: You've said the AGA will support the RTX3070 - does this need a separate driver update from somewhere, or should it "just work"? If it doesn't "just work", should people contact Alienware Support like usual?(Ernie) The Graphics Amplifier will support 3070 graphics cards, but cannot support the RTX 3080 or RTX 3090, primarily due to wattage. The 460W PSU cannot sustain the power peaks. Mechanical fitment is also a concern. After confirming with our engineers the RTX 3070 is not working on AGA at the moment it is a issue on the driver side and will be getting it resolved shortly. (Eddy) In general if you have an issue with your system call support. That's just a standard rule. I know from what I've discussed with our engineers that the 3070 fits and works within the Amp.
Q: How do you get to forbidden rtx 3090?You can find the RTX 3090 available today on the Aurora R11 https://www.dell.com/en-us/shop/desktop-computers/alienware-aurora-r11-gaming-desktop/spd/alienware-aurora-r11-desktop
Q: Will the M15/M17 R4, and the Area 51M R2 successor receive new display options such as the 1440p 165Hz displays or 4k 120Hz displays that will be rolling out to various competing laptops like the Zephyrus Duo (etc.)? Though I guess we'll find out the answer to the first 2 devices at the launch event Q: Why did you not look to involve AMD CPU's in the M15/M17 R4? Just seems like the logical option given that these chips are noticeably faster and produce less heat. Q: Any plans on making new cases for better airflow and cooling any time soon? Does Alienware have any plans to include AMD Ryzen 5000 series CPUs in upcoming laptops? Q: Does Alienware have any plans to include AMD Ryzen 5000 series CPUs in upcoming laptops?We do not share any details about future products and roadmaps, but well see what the future has in store
Any update on the Alienware UFO? When can I buy Concept UFO?We’ve received this question a lot in the last few months! The version of Concept UFO you saw at CES in January 2020 was a just concept device, developed to gain better understanding of what our gamers want and look for in a gaming device. Concepts help us to explore innovative designs and form factors, potential components and materials, ecosystem opportunities, and the broader user experience. It was great to showcase some of our initial thoughts for Concept UFO and gain invaluable feedback from customers and members of the public. Innovation is a journey and a process. Different iterations enable the exploration and understanding of something, based upon which, another iteration is made, and so on. We don’t have any plans to announce Concept UFO as a formal product for now.
Q: Why alienware CPU not available in amazon and flip kart?You can buy our Desktop and Notebook CPU's - they are Intel and AMD retail CPUs.
Q: Why can't we get OLED or 4K panels on the Dark Side of the Moon colored laptops?Dark Side of the Moon is only offered on the lower end configs. When we came up with the Legend industrial design a bit part of the strategy was to be different than the competition. "black gaming PC" was the norm. That's why we chose to have Lunar Light enable more configs to let people "be different".
Q: What are the power limits for the GPUs in the M15 R4 and M17 R4?I shouldn't say, but M17 R4 - RTX 3080 (150W) / 3070 (115W) ----M15 R4 = 115W
Q: At some point there were GPU upgrades available for the Area 51m laptops, then shortly those updates were discontinued on the Dell website, it's this a Covid reason and you are planing to get them back for in house installation after everything goes back to normal?Here's the last official notice surrounding those upgrades. https://na.alienwarearena.com/ucf/show/2135841/boards/gaming-news/News/alienware-area-51m-upgrades-and-where-to-find-them
Q: Is the AW engineering team talking about resizeable BAR support? Resizeable BAR support is a Firmware feature that allows a GPU to access more system memory (>256 mb) than is traditionally available. It's also referred to (by AMD) as SAM.(Ernie) I can not say what is coming in our future products (Eddy) SAM is not available on the Aurora R10.
Q: Will existing Aurora r10 motherboards with ryzen 3000 be able to support ryzen 5000 series? If so when will the bios get released? Q: Will Alienware Aurora R10 customers with Ryzen 3000-based systems be able to upgrade their rig with AMD Ryzen 5000 processors?Currently it is not a supported path but our engineers are investigating other paths, stay tuned...
Q: Does AW work on Firmware for their products in-house?It's a collaboration between our partners and our own engineers.
Q: Do you think future aurora machine will use all PCIe lanes (x16) in the machine for GPU. More things move in the GPU department, the more it becomes a bottleneck to use x8 lanes.Today we do offer a slot with PCIe x16 and PCIe 4.0 in the Aurora R10
Q: Would you Would recommend the Aurora R10 with a Ryzen 9 5900X and the 3080 or Aurora R11 with a i9 10900F and a 3090(Ernie) That is preference in choice my friend, but I'd get Ryzen 9 5900X for Multi application usage and 3080 (Eddy) This depends on what your priorities are. The 3090 obviously delivers more performance than a 3080 when gaming.
Q: Whats your favorite AW laptop of all time, and why?(Ernie) AW13 because I enjoyed the mobility and that OLED screen (Eddy) I loved the Aurora mALX.... that's an old one. I love the paint job and the 19" screen.
Q: Can customers buy the CPUs from the store on Dell.com?Individual processors are currently not available on Dell.com
Q: There has been a lot of talk with the current amplifier, is this something you guys can share with the whole AW team, on regards community demand for upcoming products/features?The Amplifier has sold out. There is no more stock and there is no plan for a refresh at this time.
Q: Laptops have changed a LOT since the AGA was introduced. Laptop GPU's have come a lot ways since the AGA was introduced. I don't think they are as neccesary as they maybe once were.Fact. Speaking of laptop GPUs, the new m15/m17 R4 all support 12-phase graphics voltage regulation. I don't think any of our competitors are offering anything similar.
Q: Any plans to bring back a 13" version of the laptops?Can't speak to future roadmaps BUT we do investigate all shapes and sizes when considering future road maps so anything is possible. If the community is loud enough about it, that helps too.
Q: Do you plan on having a new design with better airflow? You advertise the airflow in marketing, but everything is quite cramped in the aurora. I'm sure there's a market for a very big computer with tons of fans. It's kinda the new trend.(Ernie) Can't speak to future roadmaps BUT we do investigate airflow and chassis design so stay tuned to see what we got in store (Eddy) Great question ... and desktops are not going away anytime soon. You'll have to use your imagination since we can't share specifics.
Q: How much better is the cooling system in the R4 versions vs R3? Looks like a small improvement but there's not a lot of reviews out there currently to really get a good sense.Well, ALL of the R4 configs include vapor chamber cooling. In R3 it depended on which GPU you got. So that's a plus. and don't forget the TCC Offset controller offered in the R4 now. It's like cruise control for your CPU temps.
Q: This one is maybe a little hard to answer, but we see a lot of variance on Reddit in regards to thermals. Lots of people get systems from factory that run perfect, no additional tuning required, but we also see some that do require users to repaste their systems in order to get them performing like they should. Also I don't think it's a big surprise to anyone here that undervolting can really help here. Has Alienware had any discussions regarding having the laptops come undervolted from the factory? And has there been any talk of having a way to make sure the stock paste maybe isn't quite such a variable for some users.(Ernie) We won't be undervolting from factory but we leave that option open to the consumer, and now in R4 we are including a TCC offset Controller in the BIOS for improved thermals. (Eddy) The answer to your question is "yes"
Q: I know you said you can't comment specifically on future product roadmap etc, but have engineering been told that lots of us constantly ask for more USB ports to be added to laptops?Yes correct we know ports is a big need in gaming systems or for professional creators and we have been researching for our next gen systems.
Q: Does the Alienware team work on the Dell branded gaming laptops? Is there any design crossovers between the two brands?Yes if you have noticed Dell has a line of Gaming called Dell Gaming with the likes of the G5 and G7 products
Q: Do you guys use an specific internal Dell thermal paste or at some point you can offer the option for selecting an specific thermal paste at the moment of build the computer?We have our own specific recipe, comparable to Arctic Silver but not the same. About making the grease selectable - its not impossible but when you think of the scale at which we ship products around the world, that small detail can mean a lot for the factories. We would have to see if it makes sense and how many people would opt-in.
Q: What is the difference between an Alienware and Dell G Series?Well -- G and AW have very different designs. If you care about design and materials, it would be an easy choice. There's also the question of configurability, lighting, and other technologies. We don't have all the offerings from AW in G. There is a lot of Magnesium Alloy in our Alienware laptops. The R3 and R4 generation even have a High Endurance Clear Coat paint formula that is excellent against stains.
Q: requested feature for future laptops - trackpad centered in the middle! OCD lolInter(esting request. Today we have them positioned strategically centered to the keyboard. (vs. )centered to the system)
Q: To improve laptop cooling (it's a perennial complaint), has anyone considered fold-out legs similar to keyboard legs on the base?Something about more moving parts feels wrong to me. Like, more things that can be at risk of breaking.
Q: Am still waiting for that pet apparel with Alienfx built in. Where dat at?LOL great question I'll have to ask our merch teams
Q: To both of you: What's your favourite type of cake?(Ernie) Carrot right now, but I love all cake (Eddy) This is a trap!!!
Q: Bucs or Chiefs?(Ernie) Bucs - Tampa Bay Tom
Q: Sausages or burgers?(Ernie) Burgers all day
Q: Have Alienware considered an RGB version of the light-up hoodie, rather than just cool blue?(Ernie) I love that call out, it might have existed once. But we are always trying to renew our lifestyle branding clothing
Q: Do you guys sneak on Reddit/Alienware often to hear our "stories"?(Eddy) of course! (Ernie) I do (DJUnreal) Trust me, they hear a lot of your stories. Mog and I make sure of that
Thank you for taking the time today Eddy & Ernie. It means a lot to the community to have their opinions listened to and questions answered.(Eddy) Its been a blast! I may do this again sometime. (Ernie) Thank you all for hanging out with us and we appreciate all of you - stay tuned for the next one!
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